FAQ

Psychological safety is vital for effective team feedback. ScatterSpoke ensures this by offering a space where team members can freely express their thoughts during retrospectives or asynchronous feedback channels. Our anonymity foundation provides open communication, allowing for feedback without fear of backlash. Additionally, ScatterSpoke uses  machine learning models to further protect anonymity, carefully removing any identifiable information from feedback, thus preventing exposure of personal or sensitive details.

ScatterSpoke began as a pioneering agile retrospective tool, turning feedback into actionable data. You can use it for just retrospective feedback or metrics, but the real magic happens when you use both. This combination offers a fuller understanding of your critical issues, enabling more informed decision-making and problem-solving.

ScatterSpoke is tailored for organizations like yours without dedicated agile coaches or managers per team. Its automated analysis of feedback and metrics lessens the manual oversight needed, minimizing man-hours spent on data management. And our agile retrospectives are built so that anyone can facilitate them. This translates to direct cost savings, allowing you to reallocate personnel where they're needed most.

Yes, ScatterSpoke supports SAFe (Scaled Agile Framework). Our platform is designed to accommodate various agile methodologies, including SAFe. Whether your organization is implementing Agile Release Trains, managing a Lean Portfolio, or utilizing any other aspect of the SAFe methodology, ScatterSpoke's features can enhance your processes, streamline reporting, and facilitate continuous improvement.

Yes, ScatterSpoke has been SOC 2 Type II compliant from the start, with annual penetration testing ensuring our security policies remain robust. We take security seriously, adhering to the highest standards for data privacy and integrity. Having worked with security teams from large companies, we're confident that our security measures will gain approval from your organization's security team.

Our AI is entirely created, tested, and hosted in-house, using unique code, algorithms, and machine learning models honed from extensive natural language research. Your data remains private, never shared with major AI providers, ensuring it won't be used to train other large language models.

Yes, we offer 2-months off your subscription when you pay annually using a credit card.

Yes, we offer 45 day trials so you have plenty of time to test drive ScatterSpoke. If you want more time, you can set up a 30-minute call with us to discuss a custom trial for your organization.

If you have any questions about ScatterSpoke or need any help, you can reach us using our Contact Us page or by emailing support@scatterspoke.com.